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23 June 2012

Walk-in "iGATE" : HelpDesk/Service Desk/Technical Support(Voice): On 23rd June @ Bangalore

Company        iGATE
Website          www.igate.com
Eligibility        B.A/ B.Sc/B.Com/BCA/BBA/BBM/BHM/Diploma(10+2+3)

Experience     1-3 Years
Location         Bangalore
Job Role: HelpDesk/Service Desk/Technical Support(Voice)
Job Summary :
• Willing to work in a technical Support(Voice), call taking profile.

• providing Enterprise Service Desk support for issues with desktops, printers, applications etc.

• Providing Support for IT Infrastructure Client, troubleshoot & resolve issues related to Windows Hardware, Printers, Enterprise Applications like Outlook, VPN and Blackberry.

• Basic computing skills.

• Certifications like MCSE/CCNA /PMI/ITIL are preferred.
• Good written and oral communication skills.

Good customer service skills.

Mandatory Skills:

• Minimum 1+ year of call taking experience with technical help desk / ISP service desk experience.

• Willing to work in a technical voice support inbound process.

• Should be willing to work in night shifts.

• Should be willing to sign a 1-year service agreement.

• Should possess 50% and above throughout academics.

• Should have 15 tears full time education.

• B.E/B.Tech/MCA/Post graduates are not considered for this position.
Qualification : Ful time graduates in B.A/ B.Sc/B.Com/BCA/BBA/BBM/BHM/Diploma(10+2+3)

Walkin On 23rd June @ Timing 9:00 to 2:00 PM
Contact Us:

Mr. Rajesh Udupi
Forward Your Resume: rajesh.udupi@igate.com

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