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5 July 2012

"Logica Pvt.Ltd"Hiring: Service Desk Analyst ( Voice ) @ Bangalore

Company        Logica Pvt.Ltd

Website          www.logica.com

Eligibility        Any Graduate/PG

Experience     0-2 Years
Location         Bangalore
Logica Pvt.Ltd
Job Role: Service Desk Analyst ( Voice )
Job Summary :
Skills :
Help desk agent skills required for application help desk roles.

Task involves picking up and registering of tickets by e-mail, phone or web-based ticketing tool.

Tickets would be incidents, password reset, authorization request, request for change, etc.

The ticket would need to be then fixed by themselves or dispatched to a different team or supplier.

All the work for India would be in English.
NOTE : Very good communication Skills,Willing to work in 24/7 shifts

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