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20 October 2012

"Cable&Wireless Worldwide" Hiring Freshers: IT Service Desk Engineer @ Chennai

Company        Cable&Wireless Worldwide

Website          www.cw.com

Eligibility        BE/BTech/ME/MTech

Experience     0-3 Year

Location         Chennai

Cable&Wireless Worldwide

Job Role: IT SERVICE DESK ENGINEER

Job Summary :
Candidate Profile:
Excellent telephonic communication skills, especially in managing UK accent
Good understanding of UK Culture
Ability to form rapport on phone with UK colleagues
Understanding of Windows Infrastructure more focussed at the desktop level including remote desktop management
Understanding of anti virus, patching process, image builds etc
Very basic understanding of variety of platforms like Unix, Mainframes, SAP etc
Understanding of windows server infrastructure including domains, Active Directory and Exchange
Ability to understand criticality of an issue when it is reported based on business impact
Good analytical skills
Engineering Degree with 0-3 years of work experience in a similar environment

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