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14 October 2012

Genpact Walkin For Freshers On 15 to 18 th October

Company Name:     Genpact

Website:          www.genpact.com

Qualification:   Any Graduate

NOTE: (B.tech, MBA, GNIIT, MCA, BCA, CA, CS, ICWA) need not apply.

Experience:       0 - 2 Years 


Job Role:       
Associate/ Senior Associate -(NonTechnical)


Job Description:

 --> Take inbound calls 

--> Comprehend customers queries / Complains / Comments 

--> Display empathy/ understanding of the issue/ concern towards customer 

--> Provide quick an effective resolution to the customer's queries 

--> Handling multiple tasks simultaneously 

--> Has a pleasant attitude 

--> Wants to delight customers, above and beyond call of duty 

--> Has a knowledge of customer needs 

--> Is able to communicate clearly, both written and in speech 

-->  Talks in a way the customer can understand 

--> Is able to handle complaints, even irate customers 

--> Works accurately and with eye for details 

--> Is able to use automated information systems to analyze the customers situation

Desired Profile :

--> Graduation in any discipline 

--> 0 -24 months experience 

--> Freshers shall also be considered

--> Excellent English reading & writing skills 

--> Fluent in English 

--> Excellent Analytical skills.

Carry-One Updated cv, Original photo ID proof, Passport size photograph.

Walkin Details: 

Walkin Date: 15 to 18 th Oct 2012 

Walkin Time: 10am to 2pm

Walkin Venue:


Delhi IT Park, 8h Floor, Shastri Park

Behind Shastri Park Metro Station

NEW DELHI,Delhi,India 110052

Contact Person:  NEHA SHARMA(HR)

Please mention "NEHA SHARMA" on top of your CV for reference.

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