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26 December 2012

Convergys Walkin Drive For Freshers as Associate


  Convergys Walk in Drive For  Freshers as Associate
Company Name: Convergys

Website:
www.convergys.com

Qualification:
Any Graduates - Any Specialization

Experience:
Freshers or Experienced

Location:
India-Maharashtra-Thane

Job Role:
Associate/Senior associate

 

Note: Grad Freshers can also apply. BE and Btech with 6 months of international call center experienced  people only can apply.
   Convergys Walk in Drive For  Freshers as Associate


Job Description:
 
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

- Listen attentively to customer needs and concerns; demonstrate empathy.

- Clarify customer requirements; probe for and confirm understanding of requirements or problem 

 
- Meet customer requirements through first contact resolution.

- Confirm customer understanding of the solution and provide additional customer education as needed 


- Prepare complete and accurate work and update customer file.

Desired Profile:

 
- Graduates with excellent oral and written communication skills.

- Undergraduate with 1 year International BPO Experience.

- Should be open to work in Night shifts

- Outstation candidates/Ghaziabad residing candidates who can relocate can send their resumes.

- Prior experience in Customer Service industry will be an added advantage.

- Candidate with good customer service skills would be preferred.

Note:

   Convergys Walkin Drive For  Freshers as Associate
Interested Candidates can also directly Walk-in along with updated resume & two passport size photographs at the following venue.


Venue:

Convergys India Service, 
E-158, Kalkaji,
New delhi, 
Near Deshbandhu College,
Walkable Distance from Nehru Place Metro Station.

Contact Person :
Shipra(HR)

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