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4 January 2013

"Unisys" Recruiting Freshers Graduates For Services Support

"Unisys" Recruiting Freshers  Graduates For Services Support
 
Company Name:    Unisys

Website:                 www.unisys.com

Qualification:          Graduate

Experience:            Freshers/Exp

Location:                 Hyderabad

Job Role:                 Services Support Rep 1 - Quality Coach

 

Job Description :

Role Purpose:


- Monitor calls and give feedback to the agents in MSC (IT Support desks) with the objective of improving their communication, Technical & process adherence skills on calls. Develop and deliver training modules based on the improvement areas on the floor and hence improving the overall quality on the floor 

Desired Profile:

- Candidates must be a graduate and should not have any open CAP or Warnings

- Candidate applied for this role in last 3 months will not be considered.

- Willingness to work in flexible hours

- Emotional Intelligence 

- Adaptive to working in dynamic environment

- Candidate should possess good analytical and problem solving skills

- Contribute individually as well as a team player

- Energetic and Positive


How To Apply:



Apply Here

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