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3 February 2013

"American Express" Recruiting Freshers as Business Analyst


Company Name:       American Express

Website:          www.americanexpress.com

Qualification:        BE/BTech

Experience:     Fresher

Location:         Gurgaon

Job Role: Business Analyst – Client Services Group


 Job Description:- Track and manage various revenue initiatives like CM Fee, Revenue reengineering, MI Billing etc

- Diagnose broken processes and drive efficiency through design change.

- Drive efficacies through intelligent automation of manual redundancies and laborious tasks.

- Support Client retention of @risk clients by providing incisive and in-depth analysis of the Client travel program.

- Support post travel data quality by managing client hierarchy & profile updates (incl. reason codes & UDID’s) and assist with quality checking and reporting

- Co-ordinate the resolution of day to day Operations escalations and complaints as well as assisting in tracking SDN Action Plans

- Follow up and resolve client billing and accounts receivable issues

- Support CMs in delivering on customer requirements, i.e. SLA and scorecard reporting, adhoc & manual MI reporting

- Support new client on boarding by Co-coordinating set up and report production for MI products, incl. PET , Axis Work & Trackpoint

- Responsible for ensuring preferred supplier programs are distributed, loaded & quoting correctly. Following up any issues with suppliers.

- Production and preparation of Business Review presentations incl, data mining, analysis, travel industry insights

- Coordinate ‘push & pull’ of data and information across all markets in JAPA for Global customers


Desired Profile:

- Graduation Or Equivalent Qualification Required

- Good communication skills both written and oral

- Analytical mind & attention to detail.

- High result orientation.

- Ability to take independent decision & meet stringent deadlines.

How To Apply:

Apply Here

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