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4 March 2013

HCL Technologies Recruitment Drive For 2012 Freshers @ Chennai

 
Company Name:   HCL Technologies

Website:          www.hcl.in

Qualification:    B.Tech, M.Tech, MCA

Experience:       Freshers - 2012 Batch

Location:         Chennai, Noida

Last Date:       Apr 01, 2013






Job Description:



HCL Technologies Recruitment Drive For 2012 Freshers - B.Tech, M.Tech, MCA


- Good communication skills

- Understanding of the Infrastructure Services Business (Knowledge of basic Networking and other technologies)

- Manage Customer escalations and providing technical resolutions

- Independent troubleshooting within SLA

- Adherence to standard operating procedures / work instructions

- Ensure quality of ticket closure and queue assignment ... etc


Additionally: 



For DC Ops/ICC Fresher:


knowledge of DB/NW concept and good knowledge of OS.

For Help desk:


knowledge of Windows, MS Office, Internet Browsers, Adobe Acrobat etc.



How To Apply:



Apply Here

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