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22 March 2013

Oracle Recruitment Drive For Freshers @ Bangalore

Company Name:            Oracle

Website:                 www.oracle.com

Qualification:           BE / B.Tech / M.Tech / MCA

Experience:              0-2 Years

Location:                Bangalore

Job Role:                Customer Service Representative




Job Description:

Brief Description:  
     
       
- Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc.
       
Detailed Description:       
       
- Interacts with customers prior to and/or after sale.

- Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.

- This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or product standpoint.

- Focus of work can be in pre-sale or post-sale or both.
       
Job Requirements:
       
- Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.

- Works within defined procedures and routines with limited autonomy.

- Problem solving involves research and verification.

- Includes new graduate entrant with no professional experience; trainees, interns.

- Entry level position. Prefer 0-2 years of experience and good communication skills.
       
Additional Details:       
       

- The current opening is for the position of " Partner Care Consultant" which is a global role and hence required to be flexible in shift hours and have excellent communication skills.

How To Apply:

Apply Here

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