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29 April 2013

"Quick Heal" Freshers Walk in for Tech Support Engineer L1 On 30th Apr @Pune

Company      Quick Heal Technologies Pvt. Ltd

Website        www.quickheal.com

Eligibility      Any Graduate - Any Specialization

Experience   0-2 Years

Location       Pune

Quick Heal Technologies Pvt. Ltd

Job Description:

 "Quick Heal" Freshers Walk in for Tech Support Engineer L1 On 30th Apr @Pune

Job Role: Tech Support Engineer- L1
Job Summary:
Quick Heal Technologies Pvt. Ltd. a leading IT security solutions and ISO 9001 certified company invites freshers for the profile of Tech Support Engineer- L1 for Pune.
Job Responsibilities:
Attending Technical queries of domestic customer preferably related to virus or antivirus with time bound solutions and proficient manner.
Provide support to customer through phone,remote and on-site visit by using strong analytical skill.
Escalate the unresolved problems to next level i.e.either Core support or QA team
Strong observation and analytical skills to troubleshoot the virus problems.
Collecting the new virus samples/suspicious files found at customer end & submit them to Malware Research Team.

May require to give technical presentations on pubic platforms as and when required.
Desired Profile Excellent Communication skills, both written & oral

Good Presentation Skills.

Strong knowledge of Operating systems & Networking is must.
Walk-in for technical test on 30 th April 2013 between 10 AM to 4 PM at below address-
Quick Heal Technologies (P) Ltd
Office No 101 Sai Narayan Plaza, Navi Peth
Contact Person : Shahaji Patil

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