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4 July 2013

Genpact Walk-in Drive For Freshers From 4th to 10th July @ Delhi

Genpact Walk-in Drive For Freshers From 4th to 10th July @ Delhi


Company Name:     Genpact

Website:                 www.Genpact.com

Qualification:          B.Com/BA/B.Sc/BBM/BBA/BHM

Experience:             0 - 2 Years

Location:                Delhi/NCR

Job Role:               Domestic Voice Process


Job Description:


Genpact Walk-in Drive For Freshers From 4th to 10th July @ Delhi
Job responsibilities:

* Take inbound calls

* Comprehend customers queries / Complains / Comments

* Display empathy/ understanding of the issue/ concern towards customer

* Provide quick an effective resolution to the customer's queries

* Handling multiple tasks simultaneously

* Has a pleasant attitude

* Wants to delight customers, above and beyond call of duty

* Has a knowledge of customer needs

* Is able to communicate clearly, both written and in speech

* Talks in a way the customer can understand

* Is able to handle complaints, even irate customers

* Works accurately and with eye for details

* Is able to use automated information systems to analyze the customers situation

Desired Candidate Profile:

* Graduation in any STREAM (or 3rd year result awaited can also come)

* 0 -2 years of experience

* Freshers shall also be considered

* Excellent English reading & writing skills

* Fluent in English

* Excellent Analytical skills.

* NOTE-(B.tech, MBA, GNIIT, MCA, BCA, CA, CS, ICWA) need not apply.

Walk In Details:

Walk In Date: 4th to 10th July 2013

Walk In Time: 11 AM - 2 PM

Note: Please carry all your Educational Documents, Id Proof, Passport Size Photograph, and Experience Letters of all Organization and a copy of your Resume.

Venue:

Genpact,

Plot 22, Sector 18,

Udyog Vihar,

Gurgaon.

Contact : Stuti

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