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28 August 2013

"HP" Hiring Freshers As Service Level Analyst @ Bangalore


"HP" Hiring Freshers As Service Level Analyst @ Bangalore

Company    Hewlett-Packard

Website      www.hp.com

Eligibility     BE/BTech/Others

Experience   0 - 2 yrs

Location        Bangalore

Job Role       Service Level Analyst

JOB SUMMARY:

 "HP" Hiring Freshers As Service Level Analyst @ Bangalore

Company Profile :

Hewlett-Packard Company , commonly referred to as HP, is an American multinational information technology corporation headquartered in Palo Alto, California, USA. The company was founded in a one-car garage in Palo Alto by Bill Hewlett and Dave Packard. Now it is one of the world's largest information technology companies, operating in nearly every country.

Job Description :
  • Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.
  • Incident Management: Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents.
  • Change Management/ Implementation: Independently implement changes/solutions to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area of technical responsibility.
  • Patch and Security Management: Apply patch and security changes per policy.
Candidate Profile :
  • Candidates should be from bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience.
  • May hold entry-level certification(s) in work field.
  • Typically 0-2 years of relevant experience with Bachelor’s degree, or 2+ years of relevant experience with 2 year post-high school degree.

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