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29 August 2013

"Ingram Micro" Hiring Freshers As Associate Customer Support @ Chennai



"Ingram Micro" Hiring Freshers As Associate Customer Support @ Chennai

Company    Ingram Micro

Website      www.ingrammicro.com

Eligibility     Any Degree

Experience   Freshers
 
Location        Chennai

Job Role       Associate Customer Support

JOB SUMMARY:

 "Ingram Micro" Hiring Freshers As Associate Customer Support @ Chennai

Company Profile :

Ingram Micro Inc., a Fortune 100 company, is the world’s largest wholesale technology distributor and a global leader in IT supply-chain, mobile device lifecycle services and logistics solutions. We distribute and market a large variety of technology and mobility products from leading companies, such as Acer, Apple, Cisco, Hewlett-Packard (“HP”), IBM, Lenovo, Microsoft, Samsung and many others. As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics and mobility solutions, technical support, financial services and product aggregation and distribution.

Job Description :

Manage front counter end customer interface, partner interaction for warranty, RMA case handling, back-office documentation; front office documentation, buffer stock responsibility, case logging, tracking, closure, support sales/partner in Chennai / Pondicherry and up-country.
Manage All-India Spares addition of new SKU’s/ Customer creation for RMA transactions
Manage Chennai Branch stocks of 1M & BPI (location 19). — timely dispatch of material to branches / vendors, receiving stocks from branches / vendors,
Manage All-India impulse entry of RMA branches IRST and its reco

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