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9 September 2013

"Dell" Hiring Client Tech Support Associate @ Bangalore

"Dell" Hiring Client Tech Support Associate @ Bangalore

Company      Dell

Website        www.dell.com

Eligibility       Any Degree

Experience     0.6 - 2 yrs

Location         Bangalore

Job Role        Client Tech Support associate


 "Dell" Hiring Client Tech Support Associate @ Bangalore

Company Profile:

Incorporated as Dell Computer India Private Ltd. in Bangalore in 1996, Dell has been among the fastest growing technology companies in India and continues to be among the top three today.Customers throughout India in large enterprises, small and medium businesses, at home and in government organisations choose Dell to be their trusted technology solutions partner.For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams.We support customers through sales and marketing, customer contact centres, research and development (R&D), IT, manufacturing and services offices in Bangalore, Hyderabad, Chandigarh, Delhi, Pune, Coimbatore, Noida and Chennai.

Job Responsibilities :
  • 6 months+ and less than 2 years of relevant experience in a technical support role
  • Working Knowledge of Operating Systems such as Windows 9x, XP, NT, 2000, Novell etc
  • Net Typing speed of 32 words with 90% plus accuracy.
  • Must be able to speak fluent English
  • Must posses excellent writing and comprehension skills
  • Excellent Customer Service Skills
  • Knowledge of troubleshooting PC Hardware
  • Basic or Level 1 Working Knowledge of Internet Explorer, Networking, Messaging, and MS – Office on Windows Platform
Candidate Profile :
  • Required Skills Excellent Email and Voice and Accent Skills - English
  • Working Knowledge of Windows 9x, XP, NT, 2000, VISTA etc
  • Min. 1+ years of relevant experience in a Tech Support Role
  • Desired Skills Microsoft Certifications (MCSE, MCP) Novell, Win95
  • PC hardware Certifications a plus
  • Minimum Education : Graduate
  • Minimum Certifications or Professional Credentials : Graduate

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